tafcop.dgtelecom.gov in – Telecommunications analysis for fraud management and consumer protection – Improved safety of consumer empowerment
[Currently, this facility is only available to consumers in Andhra Pradesh, Kerala, Rajasthan and Telangana]
The Telecom Analytics portal for fraud management and consumer protection (TAF-COP)
The Department of Telecommunications (DoT) has taken several steps to ensure the proper allocation of telecommunications resources by telecommunications service providers (TSPs) to subscribers and to protect their interests by reducing fraud. Under existing strategies, individual mobile subscribers can register up to nine mobile connections in their name.
This website has been established to help subscribers check the number of mobile connections working on their behalf and take action to regularize their additional mobile connections if any. However, the primary responsibility for processing the Customer Acquisition Form (CAF) rests with the facility’s benefactors.
Facilities Provided In tafcop.dgtelecom.gov in Portal
The facilities provided in this portal are the following:
Subscribers with more than nine multiple connections to their name will be notified by SMS.
Subscribers with more than nine multiple connections to their name can take the necessary action.
Check the status to log in with your number and enter the “Ticket ID Reference Number” in the “Application Status” box.
The DoT has issued guidelines on customer acquisition. These guidelines allow up to nine mobile connections to be registered on behalf of one subscriber.
What is the tafcop.dgtelecom.gov in portal?
This site has been developed to help subscribers check the number of mobile connections working on their behalf and take action to regularize their additional mobile connections if any. However, the primary responsibility for processing the Customer Acquisition Form (CAF) rests with the service providers. The facilities offered in this TAF-COP portal are as follows: Subscribers who have more than nine multiple connections in their name will be informed by SMS.
How to Check Mobile Connections at tafcop.dgtelecom.gov in Portal?
Just follow the simple stages mentioned below to check the number of mobile connections working in your name online
Step-1: Go to the TAF-COP link https://tafcop.dgtelecom.gov.in/index.php
Step-2: Enter your Mobile Number
Step-3: Verify OTP
Step-4: Check the number of mobile connections working in your name
tafcop.dgtelecom.gov in Portal Benefits
Subscribers must visit the TAFCOP portal to take advantage of benefits. These are some of the most important.
If you acquired more than nine SIM cards, you will receive a warning SMS on your registered number.
Subscribers who have requested more than nine connections can take steps through the portal to avoid penalties.
Subscribers can check the status of connections over the portal by providing relevant details.
And also, Subscribers can go through the complete list of instructions and regulations by clicking on the direct link: https://tafcop/dgtelecom.gov.in/instructions.PDF.
tafcop.dgtelecom.gov in Instructions on Verification of New Mobile Subscribers
Per the directions in the judgment and order dated 27.04.2012 rendered by the highest Supreme Court of India in WP(C) No. 285/2010, a joint expert committee was constituted in the DoT (TAF-COP). After reflecting on the recommendations made by the Committee, the instructions have been finalized, and the same are issued through this letter.
This has reference to the CMTS/UAS License condition, which among other things, provides that “The LICENSEE shall ensure adequate verification of every client before registering him as a subscriber; commands issued by the licensor in this regard from time to time shall be carefully followed.”
It has been decided that the Service Providers shall strictly follow instructions regarding the verification of subscribers mentioned herein. These commands shall be in supersession of the following instructions issued on the subject and shall be effective three months from the date of issue unless otherwise mentioned in the letter.
Activation of a new mobile connection: A photo ID of the subscriber must be attached to the Customer Acquisition Form (CAF), and documents such as proof of identity (Pol) and proof of address ( POA) of the subscriber must be attached. CIF, according to the instructions applicable at any time.
The person at the Point of Sale (POS) will obtain the CAF duly completed and signed (CAF, Photo and attached documents) by the subscriber with a date. In the case of an illiterate being, the CAF can be completed by a person at the point of sale, but the thumbprint of the subscriber can be taken on the CAF, the photo and the attachments. An exceptional number must be assigned to each CAF when it is received at the warehouse and at the checkout before the activation of the SIM card.
The subscriber shall be provided with a counterfoil/receipt of the details of the Pol & PoA mentioning the name of the subscriber, Mobile number applied for, CAF Number, type of Pol/Poa, issuing authority, date of issue, and a serial number of Pol/PoA document duly signed with a stamp of Pos.
The authorized person at the PoS shall record in the CAF that he has seen the subscriber and matched the photograph attached to the CAF with the subscriber and verify your copies of proof of address and proof of identity attached to the CAF with the original and stamp your signature on the CAF and all attached documents (with full name and stamp containing the address). To this end, sufficient space must be provided in the CAF.
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